• East Earl: 717-445-6733
  • Ephrata: 717-466-2055


Repair Process

Vehicle Repair in Lancaster, PA

When you choose Lichty Brothers as your collision repair shop, you know you've chosen the best auto body specialists around the Lancaster, PA area. Not only do we have skilled auto repair specialists, but our customer service is second to none. From the initial drop off to the final pickup, we will coordinate every detail for you ensuring a smooth repair process.

Drop Off Your Car

The first part is easy! Just stop in at our shop in either East Earl or Ephrata to have the damage on your car evaluated. We strive hard to give you a complete and accurate assessment of the damage, while you wait.

If your car is not drivable we will pick it up for you! Just contact us to find out more details.

Insurance Claims

Insurance claims

Insurance claims can be a frustrating process, but that’s what we do all day! We work with all insurance companies and will gladly take care of the details for you. Call in and speak with one of our team members to find out more!


The blueprint process is absolutely crucial to the repair; because of this, every repair starts the exact same way. First the vehicle is washed, then all damage on the car, whether from the current accident or a pre-existing incident is identified and noted.

Next, we remove all parts necessary for the repair. While disassembling the car, our techs take care to note and document any additional damage that is discovered. This allows us to ensure that all damage related to the accident is covered by your insurance company.

Body Repair

Body repair

After your vehicle is blueprinted, it moves to the body repair area of the shop. Here any structural damage is addressed first, followed by any cosmetic work necessary.

Suspension Repair

Any suspension damage is addressed after the structure of the car is repaired. This way our suspension techs can utilize our computerized alignment rack to verify that both the structure and suspension are aligned correctly.



During the body repair, our painters find that exact color match for your car using our state of the art computerized paint system. Once the body work is complete we apply a fresh coat of paint, then “bake” the car in our paint booth to speed up the curing process.


Once the fresh paint has properly dried, your car moves to the body shop again where the reassembly takes place. Old damaged parts that came off the car are replaced with new parts that have undergone our quality control checks.

Clean Your Car

Clean your car

Everyone appreciates a clean car, we want you to appreciate us! When your car undergoes an extensive repair, we make sure it returns to you cleaner then it arrived by giving you a wash and vacuum.

Quality Inspection

Your satisfaction is our priority! We go through a comprehensive inspection of every car prior to delivery in order to ensure that your car is safe and in pre-accident condition.

Pick Up Your Car

Pick up your car

From being able to return your rental car to our shop, to accommodating your busy schedule, every part of our repair process is centered around providing you with a hassle-free experience. We review your cars repair with you, so you are comfortable with what has taken place and have a good understanding of the work we completed.